Privacy Policy

Peisner Real Estate ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and respectful manner. We have adopted this Privacy Policy, which outlines how we collect, use, disclose, store, and protect your personal information in connection with your use of our services, website, and communications. By engaging with Peisner Real Estate, you agree to the practices described in this policy.

Personal information we collect

When you visit the Peisner Real Estate, we automatically collect certain information about your device through installed cookies and similar technologies, such as:

Your IP address
Browser type and version
Device type
Operating system
Referral source
Date and time of visit
Time zone
Pages visited and duration

Additionally, when you contact us directly, fill out forms on our website, call us, email us, or engage with our services, we may collect:

Full name
Email address
Phone number
Mailing address
Property address and details
Ownership status and history
Information relevant to property sales or transactions

We may also keep records of correspondence when you contact us, including email exchanges, phone call summaries, chat interactions, and contact form submissions.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To assess and evaluate properties for potential acquisition
To create and deliver fair cash offers to property owners
To communicate with you about your inquiries and transactions
To personalize your user experience and improve our website
To send important updates or notices related to our services
To comply with applicable legal obligations and regulations
To conduct analytics and market research to better understand client needs

Legal Bases for Processing (if applicable)

If you are located in a jurisdiction that requires a legal basis for processing personal data (e.g., the European Union), we rely on the following bases:

Consent: Where you have provided consent to process your information.
Contractual Necessity: Where the processing is necessary to fulfill a contract with you.
Legal Obligation: Where we are legally required to collect or disclose your data.
Legitimate Interests: For purposes such as preventing fraud, improving our services, and communicating with you.

Sharing and Disclosure of Information

We do not sell your personal information. However, we may disclose your data to:

Trusted third-party vendors and service providers who assist us in operating our website, conducting business, or providing services, such as IT support, email services, and analytics.
Professional advisors such as lawyers, accountants, and insurers where necessary for our legitimate business interests.
Government authorities or regulatory bodies if required to comply with legal obligations.
Potential buyers or investors in the context of a business merger or acquisition (with appropriate safeguards in place).

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. When we no longer need your data, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request access to your personal information.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data.
Restriction: Request the restriction of data processing under certain circumstances.
Objection: Object to our use of your information for certain purposes.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact us at: info@peisnerrealestate.com

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, understand site usage, and improve our marketing efforts. You can manage cookie settings through your browser, and you may opt out of certain tracking technologies via third-party services such as Google Analytics opt-out tools.

Security of Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and limited access to data.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. As such, we cannot guarantee its absolute security.

SMS/MMS Texting Information

Certain actions you take will grant us the ability to engage in texting with you. Actions you can take to opt in to texting are:

By submitting a form on our website and checking that you agree to and understand the texting disclosures, our terms & conditions, and privacy policy.
By texting us directly, thereby giving us permission to send return texts to you through implied consent.

Texting opt-in consent or phone numbers for texting purposes will NOT be shared with third parties and affiliates for marketing purposes. By opting in to texting with us, you agree to texting service terms and conditions which are as follows:

Message and data rates may apply. Message frequency may vary depending on your needs. All texts from Peisner Real Estate will come from 616-253-9977. You may get help at any time by texting HELP or opt out of receiving any future texts by texting STOP. Consent is not a condition of receiving information or services. If you have any additional questions or wish to reach out to us without giving us permission to text your number, please contact us directly by emailing us at info@peisnerrealestate.com or calling us at 616-253-9977.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites or services that are not operated or controlled by Peisner Real Estate. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other factors. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:

Peisner Real Estate
Email: info@peisnerrealestate.com
Phone: (616) 253-9977

We value your trust and are committed to ensuring your privacy is respected and protected.